Posted September 23, 2019

Guest Services Attendant

Job Description

The Whitley is hiring Guest Services team members for our new luxury boutique hotel in Hollywood, California designed by celebrity designer, Martyn Lawrence Bullard. The hotel is a renovation of a 1930's property with distinct Hollywood Regency architecture and scheduled to open late November 2019.

The Guest Services Attendants are key to the hotel operations and guest experience. The Guest Services team are the first to greet the guests and the last to see them off.

The Guest Services Attendant is responsible for:

  • Greeting guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel.
  • Receiving guests from their vehicles
  • Helping unload guest luggage and re-direct it to the guest rooms
  • Valet parking cars
  • Ensuring guests are provided with directions, recommendations, and information about the city and its attractions
  • Loading luggage in cars for departing guests

The ideal candidate should have the following:

  • Previous experience in a hotel or guest service role preferred
  • Strong command of the English language
  • Comfortable lifting and carrying 20+ pounds
  • Active California drivers license with a clean driving record

The Whitley

24 Room Hotel

About the hotel

The luxury boutique hotel was originally built in the 1930s and is in the process of an extensive restoration to retain the original charm and history of the property.  Award winning designer, Martyn Lawrence Bullard, is overseeing the design of the hotel.  The property will feature beautiful and lush landscaping throughout a central courtyard.